Prior work

Engineering delivered before Vertex Infinite was formed

Vertex Infinite is newly formed and has not yet published a product of its own. Everything shown below is real work our founder engineered for client teams in previous roles. Those products belong to those clients, and their names are withheld under mutual NDA. It is shown here as evidence of capability, not as a portfolio of this company’s own products. Our first Vertex Infinite products are in development and will be listed on AppExchange.

These are not Vertex Infinite products. Each was built by our founder for a client in a previous role; client names are withheld under mutual NDA.

Live on AppExchange

Shipped AppExchange Products

Seven published products across six entries. Each one cleared the Salesforce Security Review before listing.

PRODUCT 01Built 0 → 1

Rebate & Incentive Management Engine

Enterprise AppExchange Product
Live on AppExchange
SalesServiceExperience Cloud

End-to-end rebate program automation: calculation, approval, payouts, and customer memberships.

View full details
THE CHALLENGE

Manufacturers and consumer-goods companies managed quantity-based, revenue-based, and growth-based rebate programs by hand — slow, error-prone, and impossible to scale across memberships and payout periods.

THE ARCHITECTURE

Managed package with a rebate program & qualifier data model, automated payout-period and invoice generation, membership management, and LWC dashboards over asynchronous Apex calculation engines.

THE OUTCOME

Cleared Salesforce Security Review and published on AppExchange. Automates the full calculate → approve → payout cycle for multi-type rebate programs.

OUR DELIVERY SCOPE
Engineered from scratch — architecture, data model, and UI through to the public AppExchange listing
Quantity, revenue, and growth-based rebate program engines with qualifiers and memberships
Automated payout periods, invoice generation, and approval workflows
Full packaging and Salesforce Security Review preparation and clearance
PRODUCT 02Team Engineering

Global Data Export & Bulk Update Suite

AppExchange Data Productivity Tool
Live on AppExchange
Salesforce PlatformExperience Cloud

One-click CSV export and global data modification across any standard or custom object.

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THE CHALLENGE

Admins and business users needed to export and mass-modify data across standard and custom objects with custom formatting — without developer help or complex manual processes for every request.

THE ARCHITECTURE

Dynamic object and field metadata engine that renders any object into configurable list views, with custom formatting, one-click CSV export, and a governed bulk-modification framework.

THE OUTCOME

Cleared Salesforce Security Review and published on AppExchange. Serves education, financial services, and healthcare & life-sciences orgs.

OUR DELIVERY SCOPE
Team engineering role focused on the dynamic object & field selection engine
Configurable list views with custom data formatting and one-click CSV export
Security Review preparation: CRUD/FLS enforcement and scanner remediation to clearance
PRODUCT 03Team Engineering

Extended Grid & List View Platform

AppExchange Data Productivity Tool
Live on AppExchange
Salesforce Platform

Breaks the native 15-column list view limit with inline editing and Excel export.

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THE CHALLENGE

Salesforce list views cap the fields a team can see at once; operations teams needed 15+ fields, inline editing, and spreadsheet export without leaving the record page.

THE ARCHITECTURE

Custom-settings-driven configuration where admins register any object with its fields; an LWC grid renders the extended view with inline editing and Excel export.

THE OUTCOME

Cleared Salesforce Security Review and published on AppExchange as a free productivity tool.

OUR DELIVERY SCOPE
Team engineering role on dynamic object & field rendering and configuration pages
Inline-editing grid behavior and Excel export path
Security Review preparation and clearance on first submission
PRODUCT 04Built 0 → 1

Native Two-Way SMS Communication Hub

Communication Integration
Live on AppExchange
SalesService Cloud

Send, receive, and thread SMS conversations directly on Salesforce records via Twilio.

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THE CHALLENGE

Sales and service teams switched between Salesforce and external messaging apps, losing conversation history and record context for every customer text.

THE ARCHITECTURE

Twilio integration with threaded two-way conversations on records, bulk and outreach campaigns, dynamic personalization from field data, centralized credential/number management, and permission-set-based access control.

THE OUTCOME

Cleared Salesforce Security Review and published on AppExchange with trial and subscription licensing.

OUR DELIVERY SCOPE
Built from scratch through to the AppExchange listing
Two-way threaded messaging, templates, and bulk campaign engine
Centralized Twilio credential and phone-number management with role-based permission sets
Packaging, licensing setup, and Security Review clearance
PRODUCT 05Co-Architected Build

Native Project & Resource Management Suite

Enterprise AppExchange Product
Live on AppExchange
PlatformSalesServiceExperience Cloud

Programs, phases, tasks, Gantt scheduling, and resource tracking natively inside Salesforce.

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THE CHALLENGE

Teams already running on Salesforce still managed delivery in external project tools — duplicated data, disconnected reporting, and no single view of programs, phases, and tasks.

THE ARCHITECTURE

Native data model for programs → phases → tasks with Gantt chart visualization, resource allocation, time-entry tracking, phase/task cloning for template workflows, and reporting dashboards.

THE OUTCOME

Cleared Salesforce Security Review and published on AppExchange with freemium licensing.

OUR DELIVERY SCOPE
Built from scratch in direct collaboration with the client’s certified Salesforce architect
Program/phase/task data model, Gantt scheduling, and resource allocation views
Template cloning, time entry, dashboards, and packaging through to the listing
PRODUCT 06Automation Modernization

Distribution Network CRM & Inventory Automation

Enterprise Industry Platform · 2 Related Products
Live on AppExchange
Sales CloudSalesforce Platform

Automation modernization across two related listed packages covering customer, inventory, quoting and order-to-cash workflows.

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THE CHALLENGE

A distribution business ran customer, inventory and quoting on systems that did not talk to each other — order-to-cash was slow, pipeline visibility was poor, and several approval and asset-intake workflows were still manual.

THE ARCHITECTURE

Connected customer, inventory and quoting data model with real-time stock tracking and holds, quote-to-order generation, order-to-cash automation and performance dashboards — maintained across two related managed packages built on different licensing models.

THE OUTCOME

Both related packages live on AppExchange and running in production.

OUR DELIVERY SCOPE
Automation modernization: Flow orchestration plus Batch, Scheduled, Queueable, and Invocable Apex
Service and support enhancements plus workflow automation across approval and asset-intake processes
Managed package version updates and release management across both products
Beyond the Listings

Enterprise Builds

Delivered enterprise tooling that never reaches a public listing — held to the same architecture and security standards.

PRODUCT 07Data & Workflow Build

Medicine Supply & Supplier Management Hub

Healthcare Operations Software
Enterprise Delivery
Salesforce PlatformHealth Data

Supplier records, recurring medicine requirements, and supply data management for healthcare operations.

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THE CHALLENGE

A healthcare operation tracked medicine suppliers and recurring medication requirements in fragmented records — no unified view of which regular medicines were needed, from which supplier, on what cycle.

THE ARCHITECTURE

Structured supplier and medicine catalog data model with recurring-requirement tracking, supply records, and automated workflows around regular medicine needs.

THE OUTCOME

Unified supplier and medicine-requirement data into one governed system supporting day-to-day supply decisions.

OUR DELIVERY SCOPE
Supplier and medicine catalog data model with recurring-need tracking
Supply record workflows for regular medicine requirements
Data governance for sensitive healthcare operations records
PRODUCT 08Built 0 → 1

Automated Export Data and Reports & Query Builder

Reporting & Data Delivery Tooling
Enterprise Delivery
Salesforce Platform

Scheduled data exports delivered to selected users and managers, powered by a custom SOQL query builder.

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THE CHALLENGE

Managers needed recurring data snapshots from Salesforce without building reports by hand each cycle — and admins needed a safe way to compose the underlying queries visually.

THE ARCHITECTURE

Custom SOQL Query Builder LWC components composing governed queries, with an export engine that packages results and delivers them to the selected users or managers on schedule.

THE OUTCOME

Recurring report delivery without manual export work; query building moved from code to clicks.

OUR DELIVERY SCOPE
SOQL Query Builder component suite (object, field, filter, and scope composition)
Scheduled export engine with per-recipient delivery to users and managers
Governed query execution respecting object and field-level security
PRODUCTION SERVICE ARCHITECTURES

Six Production Services & Solutions Architectures

Battle-tested architectures running inside real enterprise Salesforce production environments today — ordered by architectural layer from Data 360 to multi-cloud managed services.

ARCHITECTURE 01Data 360 · Zero-Copy Federation · Vector DB

Data 360 (Data Cloud) Zero-Copy Lakehouse

Unify fragmented ERP, billing, snowflake, and transactional data into real-time customer 360 graphs accessible by human service teams and autonomous AI agents with zero data copying.

Real-time identity resolution across source systems
ARCHITECTURE 02Atlas Reasoning · Invocable Apex · Einstein Trust Layer

Agentforce Autonomous AI & Atlas Engine

Autonomous agents read inbound unstructured requests, query Data 360 for contextual customer graphs, reason via the Atlas engine, and safely execute multi-step Apex service logic.

Atlas reasoning grounded in your own CRM records
ARCHITECTURE 03Service Cloud · Omni-Channel · WhatsApp · Voice

Service Cloud & Omni-Channel Routing

Unified multi-channel customer service desk with automated skill-based routing, real-time case swarming, voice/SMS/WhatsApp integration, and automated agent assistance tools.

Skill-based routing with automated case swarming
ARCHITECTURE 04Field Service Lightning · Mobile SDK · Work Orders

Salesforce Field Service (FSL) Operations

Intelligent mobile scheduling, automated technician dispatch, inventory tracking, and offline-first digital work orders for mission-critical field operations teams.

Offline-first work orders that sync with no connectivity
ARCHITECTURE 05Education Cloud · Experience Cloud · Flow Orchestrator

Education Cloud & Student Lifecycle Hubs

Automate admissions verification, document intake, academic advisor scheduling, and unified student relationship management across higher ed institutions.

Automated admissions intake and advisor scheduling
ARCHITECTURE 06Tier-2 & Tier-3 SLA · Proactive Org Health · Architect Escalation

Dedicated Tier-2 & Tier-3 Managed Support

SLA-backed managed services, governor-limit headroom audits, release regression testing, and direct Tier-2/Tier-3 technical escalation.

Defined response-time SLAs with direct escalation